1. Insurance
2. Your statutory rights

Your statutory rights

Notice of statutory rights under:

THE ACCESS TO MEDICAL REPORTS ACT 1988 THE ACCESS TO HEALTH RECORDS ACT 1990 THE ACCESS TO PERSONAL FILES AND MEDICAL REPORTS (NORTHERN IRELAND) ORDER 1991 THE ISLE OF MAN ACCESS TO HEALTH RECORDS AND REPORTS ACT 1993 THE DATA PROTECTION ACT 2018.

Legal & General reserves the right to apply for a medical report or medical records from any doctor whom you’ve attended using the right allowed under the suitable Act above. Signing the declaration gives us your consent to apply for such information if we need to.

Your rights

  • You don’t have to give your consent but without it Legal & General cannot handle your claim.
  • If you do give your consent you can advise whether you wish to see any report or records before they are sent to us.

If you indicate that you wish to see any report or records:

  • This will delay the handling of your claim.
  • You may be charged by your doctor to cover the cost of supplying you with the report or records.
  • You should follow the procedure outlined below.

Procedures for access to reports and records

If you indicate that you do wish to see any report or records before they’re sent to us, you should contact your doctor within 21 days from the date of the consent to arrange to see the report or records. If you don’t, your doctor is able to forward the report or records directly to us.

If you do see the report or records, your doctor must get your consent before sending them to us. You’ve the right to request that the doctor amends any part of the report or records that you consider incorrect or misleading and can attach your written views on any part the doctor refuses to amend.

The doctor does not have to let you see any part of the report or records that they consider would be likely to cause serious harm to the physical or mental health of you or others, or that would indicate their intentions towards you. They also don’t have to let you see any part that would be likely to disclose information about, or the identity of, another person who has supplied information about you, unless that person has consented, or the information relates to, or has been supplied by, a health professional caring for you. If the doctor doesn’t let you see any part of the report or records, they must tell you of that fact.

If you indicate that you don’t wish to see the report or records:

  • The doctor can respond to us at once and we should be able to assess your claim (subject to the satisfactory receipt of other requirements).
  • You can, however, still change your mind and tell the doctor that you wish to see the report or records within six months. If the doctor has already sent the report or records to us, they’ll send you copies and if not, they’ll give you 21 days to arrange to see them.